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Client Engagement Associate (Part-Time)

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Location
Tysons, VA
Hourly
$25.00 - $25.00
Job Type
Temp To Perm
Date
Feb 08, 2017
Job ID
2449563
Non-profit organization helping individuals and corporations with philanthropic programs is looking for a part-time Client Engagement Associate to work in their Tysons office.

Company: Non-profit organization

Location:  Tysons, VA
 
Job Type: Temp to Direct. This is meant to be a permanent part-time position.

Hours/Schedule:  25-35 hours/week. Could be worked over 4 days.
 
Rate:  $25/hour
 
Job Description:  Provide support to senior staff, work with donors, the public and external partners in the following areas that include but are not limited to:

Responsibilities:  
  • Work with Program and marketing staff to serve the needs of the donors and clients
  • Review and process disbursement requests
  • Review and approve program activities and services
  • Maintain accurate account information and activity across database systems
  • Assist with developing and executing donor program onboarding, orientation and retention processes
  • Provide general donor relations and program assistance on an ongoing basis
  • Troubleshoot calls from individuals and businesses
  • Coordinate and carry out logistics of corporate level events, mailings, meetings and presentations
  • Assist in writing, editing and preparing articles for newsletter, policy updates, interviews and marketing materials
  • Manage social media presence as directed and needed
  • Review program websites to ensure compliance with policies and regulations
  • Oversee the front desk responsibilities

Qualifications:  
  • Bachelor's Degree
  • Experience working for a non-profit 
  • Excellent interpersonal, written and verbal communication skills
  • Marketing and PR experience
  • Computer proficiency in Microsoft Office Suite
  • Knowledge of NorthStar, FrontStream and SalesForce a plus